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Services

Help wherever you are on your smart-home journey

For residential and small-business customers alike. Start with plugs and bulbs or design a whole-house system — we cover the full range and stay neutral on brands.

Services

Everything we cover

Smart Home @ Home

WHENyou're setting up at homeTHENwe recommend, install & automate

From a first smart plug to a whole-house Home Assistant setup: recommendations, installation and troubleshooting. Plugs and bulbs, power monitoring, heating, automations, security, voice assistants — the whole range, matched to what you actually want out of it.

Smart Home @ Work

WHENyour business has a tricky problemTHENsmart automation solves it

Smart tech isn't just for homes. We've fitted hospitality and retail with smart lighting for setting the mood, integrated music, smart plugs for hard-to-reach spots, and full point-of-sale systems. We've designed office systems too, including meeting-room management. The right automation gives a small business a real edge.

Networking

STATEa stable networkISthe foundation for everything else

A solid network is the key to any smart-home deployment. We favour UniFi for switches and Wi-Fi and OPNsense for firewalls. With a mini PC or VM running Proxmox you can host Home Assistant, your firewall and your network controller on one small box — 100% local. For smaller setups, a Raspberry Pi 4 with an SSD runs Home Assistant happily.

Hardware & Software Advice

WHENyou're choosing kitTHENhub first, then mix & match

We're not tied to one brand. Get the right hub in place — Alexa or Home Assistant — and you can mix and match on compatibility from there. We suggest a cheap dedicated Android tablet (the Nokia T10 is a current favourite) to keep all the apps off your phone and run a wall dashboard, plus physical buttons like Aqara and Flic for people who'd rather not reach for an app.

Remote Support

WHENsomething's misbehavingTHENwe remote in and fix it

Using our own remote-support platform on dedicated infrastructure, we can often diagnose and fix smart-home issues without a visit — saving you time, money and the trip. We can always come onsite when it's needed, but frequently it isn't.

Small-Business IT

WHENyou need wider IT helpTHENwe point you to the right person

SSH focuses on smart home, but the team brings decades of IT consultancy experience. For broader small-business or home IT questions, drop us a line through the contact form and we'll make sure it reaches the right person.

Rates

Simple, honest pricing

Remote support

£25per hour

We remote in and fix it from afar.

In-home or business

£65per hour

On-site across Norfolk and nearby.

GUARANTEE

90-day warranty on all work

We're confident we can help — and we back it. If it isn't working the way we said it would, if we can't get to the bottom of your issue, or you're simply unhappy with the work, we'll refund you.

Not sure where to start?

That’s exactly what the free chat is for.

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